ManufacturersFor roofing companies that install Owens Corning

The Owens Corning warranty covers defects. Maintenance covers the rest.

You install Owens Corning, and the warranty helps you sell the roof. But the standard, Preferred Protection and Platinum Protection warranties cover manufacturing defects. Owens Corning also lists the damage it doesn’t cover, and most of that list is exactly what a maintenance visit catches. That gap is a reason for every homeowner you’ve roofed to keep you around.

What the Owens Corning warranty doesn’t cover

  • Improper or inadequate ventilation or drainage, including unvented attics and enclosed rafter assemblies.
  • Foot traffic and falling objects, such as tree branches landing on the roof.
  • Debris, resins and drippings from trees and other foliage.
  • Changes after installation, including power washing, painting, and cleaning solutions that don't follow Owens Corning's algae removal instructions.

The standard warranty also leaves out leaks from other manufacturers' pipe boots and problems from non-Owens Corning items, like a chimney with cracked mortar. In some coastal or low-rainfall areas, it notes that copper from algae-resistant shingles can corrode aluminum gutters.

None of that is a manufacturing defect. Most of it builds slowly, out of sight from the ground, and the homeowner finds out when something leaks.

What Owens Corning recommends

  • A yearly look at the whole roof. Owens Corning lists annual checks of the shingles, flashing, roof edges, gutters and attic, and a professional inspection when there are concerns or the roof is aging.
  • A pro checks ventilation before winter. Owens Corning tells homeowners to have a roofing contractor check attic ventilation and insulation, which lowers the risk of ice dams.
  • An inspection before hurricane season, in hurricane-prone areas, for loose or cracked shingles, damaged flashing and a damp attic.
  • Call a contractor for anything on the roof: steep or hard-to-reach roofs, damaged shingles or flashing, and moss, algae or leaks that keep coming back.

One thing to get right: The Preferred and Platinum warranties don't add any maintenance, inspection or record-keeping requirements. Owens Corning's care guidance is a recommendation, not a warranty condition, and that honest version is still a strong reason to keep a professional on the roof.

Why this matters to your company

  • Every Owens Corning roof you’ve installed is a homeowner who’s been told the warranty has them covered. It covers defects. A yearly visit from the company that put the roof on covers the rest.
  • Ask the homeowner who maintains their roof. For most, the answer is nobody. That’s not a problem with the roof; it’s an open door.
  • About 94 of every 100 homeowners won’t replace their roof this year. Every one of them still has a roof that needs maintenance.
  • Recurring revenue changes what your company is worth. Home-service businesses with recurring maintenance sell for 4 to 6 times earnings, compared with 2 to 4 times for project-based ones.

Turn every Owens Corning roof into a customer for life

ReMember helps roofing companies run a Roof Maintenance Program under their own name. In a free 30-minute session, Joe walks through what it would look like in your company and tells you straight whether it fits.

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