The IKO warranty covers defects. Maintenance covers the rest.
You install IKO, and the warranty helps you sell the roof. But the IKO limited warranty and ROOFPRO Extended cover manufacturing defects. IKO also lists the damage it doesn’t cover, and most of that list is exactly what a maintenance visit catches. That gap is a reason for every homeowner you’ve roofed to keep you around.
What the IKO warranty doesn’t cover
- Inadequate ventilation at the eaves or on the roof. On an under-ventilated or unventilated deck, coverage drops to 10 years.
- Traffic on the roof, from people, animals, machinery or equipment.
- Tree debris, resins and drippings, and water coming in because of ice damming.
- Chemicals, including airborne solvents and oils, and too much roofing cement or the wrong kind.
IKO's FAQ adds that damage caused by snow removal isn't covered under its limited warranty.
None of that is a manufacturing defect. Most of it builds slowly, out of sight from the ground, and the homeowner finds out when something leaks.
What IKO recommends
- A licensed contractor inspects twice a year, ideally in spring and fall. IKO compares it to an annual checkup and says a fall inspection before winter is especially important.
- Homeowners check from the ground, before and after storms, and leave anything that involves climbing on the roof to a licensed professional.
- A pro reviews ventilation before winter. IKO says condensation in the attic or ice dams can be signs of an insulation or ventilation problem.
- Professionals remove ice dams. IKO warns against chipping ice with tools and says chemical ice melts "may void the manufacturer's limited warranty."
One thing to get right: The ROOFPRO Extended warranty doesn't add any maintenance, inspection or record-keeping requirements. IKO's twice-a-year guidance is a recommendation, not a warranty condition, and it still makes a strong, honest case for a professional on the roof.
Why this matters to your company
- Every IKO roof you’ve installed is a homeowner who’s been told the warranty has them covered. It covers defects. A yearly visit from the company that put the roof on covers the rest.
- Ask the homeowner who maintains their roof. For most, the answer is nobody. That’s not a problem with the roof; it’s an open door.
- About 94 of every 100 homeowners won’t replace their roof this year. Every one of them still has a roof that needs maintenance.
- Recurring revenue changes what your company is worth. Home-service businesses with recurring maintenance sell for 4 to 6 times earnings, compared with 2 to 4 times for project-based ones.
Turn every IKO roof into a customer for life
ReMember helps roofing companies run a Roof Maintenance Program under their own name. In a free 30-minute session, Joe walks through what it would look like in your company and tells you straight whether it fits.
Book Free SessionSources
- IKO Limited Warranty: Information for Asphalt Shingles (MR1L032)
- IKO ROOFPRO Extended Limited Warranty (U.S.)
- IKO: Shingle Roof Maintenance Tips for Homeowners
- IKO: Roof Inspection Checklist
- IKO: Residential Roofing FAQ
- IKO: How to Remove Ice Dams on Your Roof
ReMember isn’t affiliated with IKO. This page summarizes IKO’s published warranty and homeowner guidance; the warranty itself sets coverage. The valuation range is from the OffDeal valuation guide.