The CertainTeed warranty covers defects. Maintenance covers the rest.
You install CertainTeed, and the warranty helps you sell the roof. But the CertainTeed asphalt shingle limited warranty cover manufacturing defects. CertainTeed also lists the damage it doesn’t cover, and most of that list is exactly what a maintenance visit catches. That gap is a reason for every homeowner you’ve roofed to keep you around.
What the CertainTeed warranty doesn’t cover
- Inadequate ventilation. If the deck isn't adequately ventilated, as CertainTeed determines, coverage drops to 10 years without SureStart protection.
- Impact, foot traffic and falling objects, including wind-blown objects, tools and equipment.
- Ice backup and ice damming, to the shingles, the deck or the home.
- Misuse, abuse or neglect, and stains from algae (other than blue-green algae), moss, lichen, mold, paints and chemicals.
The warranty also warns that copper released by algae-resistant granules can react with aluminum gutters and cause severe corrosion.
None of that is a manufacturing defect. Most of it builds slowly, out of sight from the ground, and the homeowner finds out when something leaks.
What CertainTeed recommends
- A professional inspection at least once a year. CertainTeed says twice a year is ideal, in spring and fall, and again after major storms.
- Homeowners stay off the roof. CertainTeed says to look from the ground or a ladder, never by walking on it, and to hire a roofing professional for a thorough assessment.
- Professionals handle the growth. For algae or moss, CertainTeed recommends a professional apply a cleaning agent and brush gently, and it warns that a power washer can easily dislodge granules.
- After storms, document and call a contractor. Take photos and notes, have exposed areas covered, and schedule a professional inspection.
One thing to get right: CertainTeed's care guidance is a recommendation, not a warranty requirement. It's still one of the clearest manufacturer cases for a yearly professional visit, said honestly.
Why this matters to your company
- Every CertainTeed roof you’ve installed is a homeowner who’s been told the warranty has them covered. It covers defects. A yearly visit from the company that put the roof on covers the rest.
- Ask the homeowner who maintains their roof. For most, the answer is nobody. That’s not a problem with the roof; it’s an open door.
- About 94 of every 100 homeowners won’t replace their roof this year. Every one of them still has a roof that needs maintenance.
- Recurring revenue changes what your company is worth. Home-service businesses with recurring maintenance sell for 4 to 6 times earnings, compared with 2 to 4 times for project-based ones.
Turn every CertainTeed roof into a customer for life
ReMember helps roofing companies run a Roof Maintenance Program under their own name. In a free 30-minute session, Joe walks through what it would look like in your company and tells you straight whether it fits.
Book Free SessionSources
- CertainTeed Asphalt Shingle Residential Products 2026 Limited Warranty
- CertainTeed: What Type of Maintenance Does My Roof Require?
- CertainTeed: Spring Cleaning Starts at the Top
- CertainTeed: Fall Roof Readiness
- CertainTeed: Post-Storm Damage Control
ReMember isn’t affiliated with CertainTeed. This page summarizes CertainTeed’s published warranty and homeowner guidance; the warranty itself sets coverage. The valuation range is from the OffDeal valuation guide.